Returns & warranty
In case the product isn’t up to your expectations, you can return your product to us.
Please add a note with your order number and the reason for returning it. Also add your international bank account details (including IBAN and BIC) or your address so we can reimburse you. You will have to return the product within three days after receiving it in case you want to be eligible for reimbursement.
Returned products need to packaged in the original package and may not be used.
Damaged or Lost Items in Transport:
If there is any damage to the packaging on delivery, contact us immediately at firstname.lastname@example.org. If the contents of your package is damage we will ship you a new product free of charge, or reimburse you the cost of the product. Furthermore, Photographic evidence will be require to confirm the damages to the product.
So, If you have any questions about the delivery and shipment or your order, contact us immediately at email@example.com
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